Shipping policy

Shipping Policy

Last updated: January 20, 2026

Domestic Shipping (United States) We currently ship our products within the United States only. International shipping will be available in the future.

Processing Time Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods and Costs Shipping costs are calculated at checkout based on your location and the weight of your order. We offer the following shipping options:

• Standard Shipping (5-7 business days)
• Expedited Shipping (2-3 business days)

Tracking Your Order Once your order ships, you will receive a tracking number via email so you can monitor your delivery.

Delivery Delivery times are estimates and not guaranteed. SAP WAX CO. is not responsible for delays caused by the shipping carrier or circumstances beyond our control.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately with your order number and photos (if damaged). We will work with you to resolve the issue.

Address Accuracy Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Questions For any shipping-related questions, please contact us through our website at info@sapwaxco.com